December 14, 2011
Well, gigapros does offer a very good price and on the half dozen or so times that I have needed to speak to them, including in the middle of the night, there has always been a technically competent support person available immediately.
There are easy, simple and detailed instructions on the site regarding what needs to be done to take advantage of the their features that come with the packages.
Actually, this is THE best hosting out there. Great prices and great reliability.
July 22, 2011
having read the reviews and talked to support and sales we decided to go with dedicated server from them. The e-mails stated that everything would be ready in "24 hours max". I also paid for premium support which is $40 a month.
The server was not ready in the time stated and then what was ordered was not there! No admin panel as ordered, then the admin panel appeared but the supplied passwords did not work. Support was useless and it was the same person in sales, billing and support.when you try to talk to them on live chat they ask to write a ticket then ignore you. if you tell them this they close the chat It is almost as if these guys are working out of a bedroom somewhere with no real backup. don't touch these guys with a bargepole!!"